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RoofersCoffeeShop.com > RCS Influencers

RCS Influencers

Martin Stout Brand Ambassadors
Teach Team Members to Love Every Customer
July 18th at 6:00am
RCS Influencer Marty Stout says that every employee should be trained to be a brand ambassador. I guess because I am old school, I did not know what a Brand Ambassador was when I saw what this month’s Influencer topic was. So I looked it up. One definition I found online ... Read More

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Latest Updates

Seven Steps to Engaging Employees as Brand Ambassadors
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Giving Customers a Little ‘Extra Time’ to Pay Will Lead to Cashflow Issues
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Team Members Should Understand the Brand Experience Your Company Wants to Deliver to Every Customer
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Employees Interacting with Customers Creates an Impression of Your Company
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Brand Ambassadors

Martin Stout Brand Ambassadors
Teach Team Members to Love Every Customer
Heidi Ellsworth Brand Ambassadors
Seven Steps to Engaging Employees as Brand Ambassadors
Roofing Influencer Mike Pickel Brand Ambassadors
Team Members Should Understand the Brand Experience Your Company Wants to Deliver to Every Customer
Ken Kelly Brand Ambassadors
Employees Interacting with Customers Creates an Impression of Your Company
Read More from Brand Ambassadors »

Cost of Doing Business

Thea Dudley Cost of Doing Business
Giving Customers a Little ‘Extra Time’ to Pay Will Lead to Cashflow Issues
Wendy Marvin Cost of doing business
Insurance Expenses Were One of the Largest Costs of Doing Business for this Contractor
Martin Stout Cost of Doing Business
Understanding Cost of Business Means Asking Questions
Charles Antis Costs of Doing Business
Invest in Your People and Your Business will Thrive
Read More from Cost of Doing Business »

Education of Employees

Jon Stantz Education for Employees
Roofing Influencers are Busy
Wendy Marvin Education for Employees
Educated Companies Grow and Can Withstand Industry Downturns
Rudy Gutierrez Education for Employees
Training and Education are Imperative to the Success of a Company
Trent Cotney Education for Employees
Investing in Employee Development and Education is Critical to a Company’s Success
Read More from Education of Employees »

Best Piece of Advice

Trent Cotney Best Piece of Advice
Research Matters When Starting Your Business
Ken Kelly Best Roofing Advice
Advice for the New Contractor: Identify Your Core Values, Target and Purpose
Charles Antis Best Piece of Advice
Advice for the Contractor Just Starting Out
Wendy Marvin Best Piece of Advice
Being Successful Means Having a Complete Understanding of Your Business.
Read More from Best Piece of Advice »

Working With Associations

Ken Kelly Working with Associations
You Can Make a Difference When You Participate and are Involved in Your Community
Trent Cotney Working with Associations
A Unified Front Sends a Strong Message to Legislators
Jon Stantz Working with Associations
Talking to Legislators About Our Industry Should be a Top Priority
Rudy Gutierrez Working with Associations
Associations Give Contractors a Collective Voice
Read More from Working With Associations »

Technology Stack

Drew Smith Technology
From Leads to Estimates to Project Management, This Company Has a Tech Solution Every Step of the Way
Heidi Ellsworth Technology Stack
Finding the Right Combination of Tech for your Business is an Ongoing Process
Wendy Marvin Technology Stack
Use Technology as Leverage to Grow your Business
Jon Stantz Technology Stack
Roofing Contractors Cannot be Complacent about Technology
Read More from Technology Stack »

Business Goals in 2019

Martin Stout- 2019 Business Goals
2019 Will be About Better Service, Better Relationships and Building a Better Place to Work
Jennifer Stone- Business Goals
Sometimes You Just Need to Energize What You Are Already Doing
Mike Hicks- Business Goals
2019 is the Year for Building a Brand that Generations Will Follow
Heidi Ellsworth- Goals
2019 is About Pushing Boundaries
Read More from Business Goals in 2019 »

Valuing the Young People

Valuing 20-Somethings in Your Company
It Can be a Challenge Finding Younger Workers to Fill the Boots of Retiring Employees
Older and Younger Generations Must Feel Comfortable Sharing with Each Other
Focus on Fostering an Environment That is Beneficial to Attract the Next Generation of Millennial
Read More from Valuing the Young People »

Associations Yes or No

Associations Help Build Careers
Association Membership is Great Marketing
Associations Provide Resources that Help Businesses Run with Fewer Headaches
Associations are Vital to the Success of the Industry
Read More from Associations Yes or No »

Integrating Technology

Implement Technology to Give Your Customers a Better Experience with Your Company
Technology Adoption is Slow; Group Forms to Help Speed It Up
Make Sure the Technology You are Using Will Make You a More Efficient Operation
The More we Use Technology, the Larger the Window of Opportunity Becomes
Read More from Integrating Technology »

Immigration Debate

Our government needs to understand who our skilled workforce is and what would happen if they were gone.
Navigating Immigration Law within the Roofing Industry
NRCA position on immigration is logical, balanced and good for the industry
The Immigration Debate Poses a Real Economic Threat to the Roofing Industry
Read More from Immigration Debate »

Recruiting Employees

5 Tips to Develop a Diverse Recruiting and Retainment Program
Recruiting, Attracting and Retaining Talent is a Challenge for All Businesses
A Successful Recruiting Strategy Starts on the Inside
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Succession Planning

How to build a succession plan?
Using an Outside Voice for Succession Planning Removes Emotion from the Equation
Start Succession Planning by Thinking in Terms of Survival and a Growth Model
Have you thought about succession plans for the positions within your company?
Read More from Succession Planning »

Advertising on a Small Budget

No Advertising Budget? Stick with the Basics for Success
Be Creative, Use Free Digital Resources and Show Up
How to Maximize and Supplement Your Small Advertising Budget
Tips for Advertising When You Have a Small Budget
Read More from Advertising on a Small Budget »

Selling at a Higher Price

10 Tips on How to Sell at Higher Prices
Selling at a Higher Price Means Thinking in a New Direction
Some People Will Always Buy on Price
Empower Your People! Brand Ambassadors Help You Get Your Price.
Read More from Selling at a Higher Price »

Vehicle Policies

Take a Proactive Approach When it Comes to Fleet Management
When Employees Use their Personal Vehicles as a Tool for the Company, They Need to Be Compensated
A Vehicle Policy is a Must for Company-owned Vehicle Operation
Rural Contractor Offers Jobsite Transportation
Read More from Vehicle Policies »

Stealing Time

Manage by the Numbers
Creating the Right Company Culture Minimizes Theft of Time
Addressing Stolen Time Through an Aggressive Return-to-Work Program
More Productive Teams Starts with Employee Conversations
Read More from Stealing Time »

Employee Side Jobs

Have a Policy for Side Jobs and Moonlighting
Side jobs put Employers at Risk and Can Lead to Increased Activity for Vehicles and Worker’s Comp Claims
Side Work is a Problem in Many Ways, But There is a Solution
Allowing Side Jobs Increases Risk for Loss and Can Drives up Material and Equipment Costs
Read More from Employee Side Jobs »

Employee Retention

Employee Retention Starts with Treating Everyone with Respect
Companies Must Be Flexible in Order to Retain Employees
Multi-faceted Approach Required to Retain Good Employees
Millennial Employees are the Future of the Industry
Read More from Employee Retention »

Drug Policies

Safety Before Profit Drives Antis Roofing’s New Drug-free Policy
Drug-free Policy Statements Should Spell Out Principles and Consequences
How has your drug-free policy changed with today's new state laws?
Drug-free Policies Start with Company Culture
Read More from Drug Policies »

Cell Phones on Job

Cell Phones on the Job - What’s your policy?
A Culture of Technology is Important
RoofersCoffeeShop® RCS Influencer Charles Antis says to work with employees on compensation for personal phone use.
The Hidden Risk: Cell Phone Use on Jobsites
Read More from Cell Phones on Job »

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