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How to Build a Successful Relationship With Distribution Companies

John Kenney February influencer 2023
April 20, 2023 at 12:00 p.m.

RCS influencer John Kenney says that it takes more than just placing orders to build a successful relationship with your distributors.

Working with distribution is essential for roofing contractors' success in the roofing industry. Distribution companies provide the products and materials contractors need to complete their projects on time and within budget. However, building a successful relationship with distribution companies requires more than just placing orders and receiving shipments. Let's take a look at some tips on how you should be working with distribution for success: 

  • Building strong relationships with distribution companies is essential for success. Contractors should take the time to get to know their distributors, understand their business operations and communicate their needs effectively. Building a solid relationship with a distributor can lead to better pricing, faster delivery times and a more efficient supply chain. 
  • Contractors should plan ahead when working with distribution companies. This means ordering materials in advance and communicating their project timelines and deadlines to their distributors. By planning ahead, contractors can ensure they have the materials they need when needed and avoid delays or costly rush orders. 
  • Pricing is a critical factor in working with distribution companies. Contractors should understand their distributors' pricing structures, including volume discounts, promotions and special pricing arrangements. Contractors should also compare pricing across different distributors to ensure they get the best value. 
  • Communication is critical when working with distribution companies. Contractors should communicate their needs clearly and promptly and keep their distributors informed of any changes or updates to their project plans. Contractors should also be responsive to their distributors' requests for information or clarification. 
  • Technology can be a powerful tool for contractors working with distribution companies. Using technology, contractors can streamline their supply chain, reduce costs and improve efficiency. Contractors should embrace technology such as online ordering systems, automated inventory management and real-time shipment tracking. 
  • Inventory management is critical to working with distribution companies. Contractors should work collaboratively with their distributors to manage inventory effectively, including forecasting demand, reducing waste and optimizing storage and delivery. Contractors and distributors can improve efficiency and reduce costs by working together on inventory management. 
  • Contractors should provide feedback to their distribution companies regularly. This can include product quality, pricing, delivery times and customer service feedback. Giving feedback can help distributors improve their operations and better meet the needs of their customers. 

To sum it up, working with distribution companies is essential for success in the roofing industry. Contractors should build strong relationships with their distributors, plan, understand pricing, communicate effectively, embrace technology, collaborate on inventory management and provide feedback. By following these steps, contractors can improve their supply chain, reduce costs and position themselves for long-term success in a competitive industry. 

John Kenney is the CEO of Cotney Consulting GroupSee his full bio here.



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