Roofers Coffee Shop - Where The Industry Meets!
Coffee Conversations LIVE!
English
English
Español
Français

Maintenance Programs are Essential

Mike Pickel Roof Inspections
September 28, 2020 at 6:00 a.m.

RCS Influencer Mike Pickel says that maintenance programs keep customers happy.

We are in the process of building out more robust maintenance programs for both our commercial customers and our residential homeowners. At Texas Traditions Roofing, we know the importance of ongoing maintenance for protection the property as well as keeping our customers satisfied.

If we install a large commercial roof that the building owner invested a lot of money into, we don’t want to see that roof leaking in five years simply because the drains are clogged. We encourage them at the time of installation to participate in our maintenance program that will give them a twice-yearly inspection. Removal of debris, drain cleaning and a quick visual inspection will keep the roof in top performing condition. If there are issues, we can address them while they are minor and before they lead to more problems.

We customize our maintenance plans for each customer’s roof, taking into consideration the age, current condition and type of system installed. Our options include: interior and exterior inspection once or more per year, cleaning of drains and gutters, repair of membrane punctures, resealing of flashing around roof protrusions, inspection of seams and expansion joints, re-securing gutters, downspouts and other loose metal, plus a discount on all roof repairs and prioritized appointment scheduling.

After maintenance is performed, we provide a written report that clearly details what we found and what steps were taken to remedy any issues. Photos are important and included as well.

Offering maintenance programs for our customers has helped establish trust and build relationships with our customers. They know that we are trying to ensure they have the best performing roofing system and will be honest about when it is time for a replacement or restoration.

Mike Pickel is co-founder of Texas Traditions Roofing. See his full bio here.



Comments

There are currently no comments here.

Leave a Reply

Commenting is only accessible to RCS users.

Have an account? Login to leave a comment!


Sign In
Roofing Surplus - Banner Ad - First 90 Days Free
English
English
Español
Français

Sign Up for Our E-News!

Join over 18,000 other roofers who get the Week in Roofing for a recap of this week's best industry posts!

Sign Up
FlashCo - Sidebar ad - Edge
Franklin International - Sidebar Ad - Metal Roof Sealant
Quarrix - Sidebar Ad - Wall Protection Ad
Estimating Edge - Sidebar Ad - Danny Boyle
Malarkey-Dec-Sidebar-Ad-250x265
NERCA 2022 Show Side Bar

English
English
Español
Français

Sign Up for Our E-News!

Join over 18,000 other roofers who get the Week in Roofing for a recap of this week's best industry posts!

Sign Up
Equipter - Sidebar Ad - Rent Me Campaign Ad
EVERROOF - Sidebar Ad -  Branding Campaign
Polyglass - Sidebar Ad - Polar
Wil-Mar - Sidebar Ad - I Got My Wil-Mar Pipe Collar!
DaVinci - Sidebar Ad - RLW: How to Incorporate DaVinci in Your Business (On Demand)
Owens Corning - Sidebar Ad - Why Widgets?