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Ruby
Grow Your Small Business 5 Minutes at a Time with These Mini Courses
By Gabe Freis, Content Writer at Ruby. Introducing small business snippets from Ruby: The best way to get high-level insights on growing your business—in less time than it takes to clear out your email inbox. When it comes to owning a small business, you know that there really isn’t anything ...
4 Key Takeaways From Ruby’s Call Trends Report
By Evelyn Witterholt. Ruby sheds some light on business and customer trends with their latest trends report. In 2020 and 2021, the leading virtual receptionist company Ruby answered over 25.3 million calls. They used this massive number of calls as an opportunity to track trends in small business customers, including ...
The Exact Worth of a Phone Call to Your Business
By Cass Jacoby. Hold the phone! Ruby’s new Call Trend Report finds that the phone call is more important than ever in the 2020’s, read on to learn key insights from this report. In a new Roofing Road Trips episode Heidi J. Ellsworth gets the scoop on the Ruby 2022 ...
What’s the Secret to Growth?
By Cass Jacoby. Pssst. It’s top-notch customer service. Learn how outsourcing your receptionist can mean faster responses to customers, more referrals and tangible lead generation. In a Roofing Road Trips episode, Heidi J. Ellsworth visits with Steffney Jones, partner development manager for Ruby, for a conversation about how outsourcing certain ...
3 Ways Virtual Receptionists Make Your Customers' Lives Easier
By Matt Lurie, Ruby. Virtual receptionists don’t just save your business time and money, but also deliver experiences that make life better for the people you serve. Every business wants to provide exceptional customer service, but let’s face it: not many businesses have the time, energy, or team to make ...
The Secret to This Contractor’s Success? Great Customer Service.
By Ruby Elder Demolition’s bottom line increases after they stop worrying about missing calls and start using Ruby’s receptionist service as back-up for their in-house receptionist. Like most small businesses in the industry, Elder Demolition knew that in order to level up they would need to cut back. Taking on ...
Answering the Call: 4 Reasons Why Customers Call
By Cass Jacoby What Ruby’s 2022 call trends report findings reveal about how to improve your customer experiences and attract more prospects In a world where we increasingly use our mobile devices for everything but phone conversations, it can be surprising to some to learn just how valuable a phone ...
5 Ways Virtual Receptionists Can Help Roofers Grow Their Business
By Cass Jacoby Learn how virtual receptionists can make every phone call count, help you deliver a great first impression, capture new business and ensure excellent customer experiences. In today’s fast-paced world, customers want a quick, personalized experience with the businesses they interact with. But that doesn’t mean that busy ...
Top 4 Takeaways from Major Call Trends Report
by Matt Lurie, Ruby Opportunity is on line 2! Ruby finds that the phone call is more important than ever in the 2020s. Read on to learn more about what they discovered in their call trends report. When the phone rings at your business, do you think of it as ...
Hurricane Ian Roof Recovery Guide for Contractors
By Cass Jacoby. What to do after the storm now that Hurricane Ian is here! Hurricane Ian is making landfall as we write this, but luckily RoofersCoffeeShop® is here to help you respond to the storm! We’ve gathered some resources for contractors as well as those of us landlocked miles ...
