Roofing Roadtrips With Heidi - The Future Is Bright
Learn More
Centerpoint Connect Roofing CRM
Reviving service: A vision for a stronger roofing industry
By Jesse Sanchez ServiceCon 2025 served as a revival, a roadmap and a reminder that service is the real foundation of business growth. At ServiceCon 2025, attendees weren’t just learning and networking — they were planning their next moves for the year to come. Will Riley, CEO of Centerpoint Connect and the ...
Building better businesses
By Jesse Sanchez. Experts discuss strategy sessions, a reality check and a fresh focus on what matters most: service. ServiceCon 2025 wasn’t just about industry professionals gathering to learn the latest tools or trends. It was about sharpening skills, rethinking customer care and investing in personal growth. Hosted by Centerpoint Connect, the ...
Where service leads the way
By Jesse Sanchez. Industry leaders converge to spark a new era in roofing service — and the momentum is just getting started. What began as a niche gathering has roared to life in the wake of a new era of service-minded industry professionals. ServiceCon 2025, held in Houston, marked a powerful revival ...
Knowing when to walk away
By Centerpoint Connect. A smart seller knows when to let go and move on. Every salesperson knows the sting of rejection, but not all rejections are created equal. Some objections are mere hurdles to overcome, while others are firm, immovable walls. The key to long-term success isn’t in relentless persuasion — it’s ...
Turning a maybe into a yes
By Centerpoint Connect. The key to unlocking hesitant buyers — and closing more deals. Few phrases in sales are as frustrating as, “We need to think about it.” It’s the ultimate stall, a polite rejection in disguise. But is it really the end of the road or just an opportunity in disguise? ...
Turning a firm "no" of today into a future "yes"
By Centerpoint Connect. A rejection isn't the end — it's an opportunity in disguise. "We’re happy with our current contractor." It’s the sales equivalent of a locked door, a polite yet firm dismissal that signals the end of the conversation — or does it? In reality, a customer’s contentment with their existing ...
Roofing software that’s revolutionizing lead tracking
By Centerpoint Connect. In an industry where every lead counts, cutting-edge tools are changing the game for contractors. Competition in the roofing business is intense, and a single missed lead can spell lost revenue. For contractors balancing a deluge of inquiries, follow-ups and project deadlines, innovative roofing software is emerging as the ...
Why service and maintenance are more than just repairs
By Jesse Sanchez. Roofing contractors are leveraging strategy, technology and leadership to transform their offerings into essential business drivers. Service and maintenance offerings have become the backbone of success for roofing contractors, shifting from secondary business components to essential revenue drivers. In this episode of Roofing Road Trips®, host Heidi J. Ellsworth ...
ServiceCon 2025: Where roofing service leaders connect
By Jesse Sanchez. An industry event designed to transform roofing service strategies through collaboration and actionable insights. ServiceCon 2025 is set to bring a fresh approach to industry events with its focus on participant collaboration, hands-on learning and real-world strategies for both commercial and residential roofing contractors. Taking place from March 12-14 ...
Exceeding expectations: A guide to client success in the roofing industry
By Centerpoint Connect. Delivering trust, transparency and top-tier service begins with setting the right expectations. Managing client expectations isn't just a best practice — it’s the cornerstone of success. From the moment a homeowner dials your number to the final nail in the shingles, every interaction shapes their perception of your professionalism ...
