RCS Influencer John Kenney says that ensuring your data is protected is a necessity for your business. Our attention naturally gravitates toward the tangible elements we deal with daily: materials, tools, designs and performance metrics. However, as the digital age continues to embed itself deeper into every aspect of our business ...
RCS Influencer Greg Serevetas says that their cyber insurance and data retention policies play a key role in protecting their company's data. As the dynamic landscape of the internet and the use of artificial intelligence (AI) increases, we have all noticed the rise in cyber-attacks. Data protection has become a top ...
RCS Influencer Steve Little says that his company has implemented many security measures over the years, including cyber insurance. Our cyber insurance carrier has been VERY proactive with us to help train our IT staff on ways to prevent cyber attacks. Of course it is in their best interest as well ...
RCS Influencer Wendy Marvin says that creativity goes a long way to selling your company to a potential customer. A personalized experience leaves your customer with a good impression of you. Over the years, we’ve noticed similarities between customers that assist us in identifying what they value and therefore how to ...
RCS Influencer John Kenney says that by creating succession plans, roofing contractors can ensure the generational transition is seamless. In the roofing industry, many businesses are family owned, spanning multiple generations. As such, generational changeovers are not merely about business continuity but are also deeply personal. The challenge lies in ensuring ...
RCS Influencer John Kenney says that review tools can help roofing contractors manage the narrative around their brand. In today's digital age, online reviews are the lifeblood of local businesses. This is especially true for roofing contractors, whose reputation can significantly influence a customer's decision. The contemporary roofing contractor now has ...
RCS Influencer Rae Fistonich outlines her company's transition into becoming an employee-owned company. I'm not sure how other companies are doing it but here at Chinook Building Envelope Services, six years ago our CEO, who doesn't have any children, started working on his succession plan by turning our company into an ...
RCS Influencer Steve Little says that by adopting the Entrepreneurial Operating System (EOS), his business had found more structure for things like succession planning. KPost Roofing & Waterproofing started ten years ago planning for succession working with Kevin Kennedy and Jow Bazzano of Beacon Exit Planning. Six years ago we adopted ...
RCS Influencer Trent Cotney says that using software to engage with your reviews can help you better interface with your customers. Editor's note: The following is a transcript of a conversation between Megan Ellsworth, our multimedia manager, and Trent Cotney, partner of Adams and Reese. You can listen to the interview ...
RCS Influencer Wendy Marvin says that diversifying your suppliers and maintaining relationships is key to managing materials. Material management has certainly changed a lot in the last 5 years. On the West Coast, we’ve gone from managing 3 price increases/year, to managing 3 in the first quarter. I’m sure it’s similar ...