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RCS Influencers

Leading with empathy, expertise and efficiency in the face of disaster

Leading with empathy, expertise and efficiency in the face of disaster

RCS Influencer Lee Lipniskis says that when disaster strikes, people need more than a contractor; they need someone they can trust. Weather can be super unpredictable; one day it’s blue skies, the next it’s hail or high winds. Weather-related disasters don’t wait for a convenient time, and as contractors, we have ...


Preparing for weather-related disasters as a roofer

Preparing for weather-related disasters as a roofer

RCS Influencer Melissa Chapman says that adopting a proactive approach can ensure contractors are always ready to respond when disasters hit. Weather-related disasters can create a surge in demand for contractors as communities seek rapid recovery and rebuilding. To effectively respond while maintaining operational stability, contractors must proactively prepare and establish ...


How roofers can get ready for and handle weather disasters - An insurance perspective

How roofers can get ready for and handle weather disasters: An insurance perspective

RCS Influencers Ashley and Seth Pietsch say that it is key to be prepared before the storm to meet demand and help your community. Big storms, wildfires and hurricanes leave communities in desperate need of roofing contractors. While the surge in demand can create business opportunities, it also brings challenges — ...


How roofing companies can prepare for bad weather by partnering with companies in other regions

How roofing companies can prepare for bad weather by partnering with companies in other regions

RCS Influencer Rich Carroll says that by planning ahead and prioritizing employee well-being, you can run a resilient business while ensuring your team is taken care of — both personally and professionally. Severe weather events — hurricanes, blizzards, tornadoes and heavy rain — can halt roofing operations, damage ongoing projects and ...


Balancing automation with human contact

Balancing AI automation with human contact and integrity

RCS Influencer Patrick Cochran says it is important to keep lines of communication open with staff and customers when it comes to AI. Implementing AI has been a slower process for us. We are focused on using AI to help speed up certain tasks, help organize thoughts and ideas and lean ...


The path to stronger relationships in the roofing world

The path to stronger relationships in the roofing world

RCS Influencer Patrick Cochran says the development of employees' soft skills, such as communication and decision-making, creates a stronger, more professional industry. Roofing professionals can build stronger relationships, and foster professionalism in the roofing industry by being involved more within their communities and training their team with personal and professional skills. ...


RCSI Trent Cotney Jan

Why face-to-face networking matters

RCS Influencer Trent Cotney says even though we live in an age of everything digital, person to person interactions are hard to beat. Editor's note: The following is the transcript of a live interview with RCS Influencer Trent Cotney. You can read the interview below, listen to the podcast or watch ...


Managing professional relationships

Managing professional relationships

RCS Influencer Matthew Copeland says to focus on one-on-one personal relationships. Editor's note: The following is the transcript of a live interview with RCS Influencer Matthew Copeland. You can read the interview below, listen to the podcast or watch the recording. Alex Tolle: Hello, I'm Alex Toll with Roofers Coffee Shop and ...


RCSI FEB  Lee Lipniski

Balancing innovation with integrity

RCS Influencer Lee Lipniskis says AI is a tool, not a replacement for expertise, empathy and ethics. It’s here and it isn’t going anywhere! Artificial intelligence (AI) is transforming the construction industry and I for one am embracing it! So far, it has been making tasks like estimating, scheduling and client ...


RCSI  FEB  Seth and Ashley

Ethical AI integration in roofing operations: Balancing efficiency, trust and the human element

RCS Influencers Ashley and Seth Pietsch say with AI, roofing contractors can streamline operations. The integration of artificial intelligence (AI) in roofing operations offers tremendous potential for improving efficiency, decision-making and risk management. However, contractors must implement AI ethically to maintain transparency, trust and the human element in their business. Here’s how they can achieve that balance: ...


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