On June 6, 2012, a severe hailstorm swept through parts of Colorado leaving a trail of destruction in its wake. New Hope Presbyterian Church of Castle Rock suffered substantial roof damage as did most properties in the community. After the storm subsided and the damage was evident, Tim Williams, New Hope church member and employee of Allied Building Products, ordered an EagleView roof measurement report to provide critical information required for the roof replacement project.
“We knew this reroof job would present several challenges, one of which would be how to manage to get this project done without disrupting the daily use of the building,” said Williams. “It’s a big church and a very active community resource serving as home for a preschool and 50 or more area groups.”
BluSky Restoration Contractors, headquartered in Centennial, Colo., had a tie to New Hope Church through BluSky’s president and CEO, Terry Shadwick. He was familiar with the buildings’ uses and the congregation’s concerns regarding safety and continued use of the building throughout the project. He entrusted the project to his highly capable regional manager and estimator, Jason Luce.
Luce worked closely with the board at the church, the insurance company, the adjuster, and his local Allied Building Products branch to make sure the project could get a scope and estimate to complete the necessary work. Luce says the EagleView report was invaluable in this process. “We used the EagleView report as our key document when we sat down to understand the scope of work. Everyone could see from the pictures what the roof actually looks like, literally from an eagle’s eye view.”
Because a hailstorm damaged the roof, Luce needed to coordinate with the church’s insurance company and adjuster. The adjuster manually measured the roof and his measurement was significantly lower than the measurements provided by EagleView. The church is a very large building that was built in phases and features four different roof areas ranging from flat to a 12:12 pitch. “The adjuster had handmeasured the roof and it’s easy to make a mistake on a building this size with so many variations,” said Luce. Luce used the EagleView report along with his own field verifications to ensure the project had the correct scope of work and avoided the need to worry about having to file supplemental claims at a later date.
Before meeting with the church board, Luce had to develop a plan that would promote a safe environment during production and address other challenges such as material loading and staging. “This church was used every day and even has a preschool onsite,” said Luce. It would be more important than ever to ensure safe delivery and loading of materials, as well as keeping the area free and clear of dangers posed by something as small as a dropped nail. Luce turned to Allied Building Products’ Denver location regional manager, Jake Walker, and branch manager, Jesse Frank.
“The most important thing for us at Allied Building Products is our safety program,” said Walker. “We start off every day and every meeting with safety; we are that committed to it.” Walker was able to use the EagleView report to help get a feel for the jobsite and identify safety concerns before he ever visited. “With EagleView, we can see what we are up against before we go. The report allowed us to determine if we would need to bring in special equipment or use a different truck; it helped us pre-plan before we even departed our facility.”
The team met with the church board and presented a plan of action for the roof, from material delivery to installation to completion and delivery of the final warranty. They were able to refer to the EagleView report notes diagram to make sure that everyone was on the same page as far as job production. Church member Williams said, “Our first concern was safety and second, that daily activities would not be disrupted.”
Luce has found that the EagleView report is one of the best expectation-setting tools out there for customers. “Ninety percent of people that we work with have never had to put a new roof on and when you put the EagleView in front of them it gives them a very clear picture of what will happen and where it will happen,” explained Luce.
Jesse Frank, operations manager for the Allied Denver branch at the time of the project, determined how and where to load the materials. The front of the building contained a courtyard with engraved memorial bricks that was strictly off limits to truck traffic of any kind. Due to this limitation, Frank knew he might have to manually move the materials after they were loaded and sent extra manpower along with the delivery. “We worked closely with BluSky to determine the most efficient places to stage the products,” said Frank. The church originally was roofed with GAF Timberline® HD shingles and the congregation decided to do the replacement using the same shingles. Tri-Built Building Materials underlayment and ice and water shield, also supplied by Allied Building Products were used on the building for long-term performance and reliability.
Once the job was underway, BluSky’s team had to be in continuous communication with the building manager at the church. “There were days the church would have funerals and we needed to stop working. The parking lot had to be cleared out to show respect for the events that were going on there,” said Luce. “We talked about these issues upfront during project planning meetings.”
New Hope’s Williams said that the experience was smooth and pain-free for the congregation. “BluSky and Allied’s coordination of material deliveries and project efficiency ensured that we stayed on schedule and completed the job in the timeframe we expected. Their onsite project management ensured that everything just went smoothly and according to plan.”
The New Hope Church reroof project was successful in part because of several factors: the use of the EagleView report as a communication, planning, and measurement tool; Allied Building Products’ ‘Expect Excellence’ service platform that ensured material delivery in the safest and most efficient manner; and BluSky’s training and commitment to quality.
To learn more about Allied Building Products and their commitment to safety visit www.alliedbuilding.com.