In her three decades of work as a credit and collections officer, Thea Dudley has trekked across deserts to recover goods, taken FBI interrogation classes to learn negotiators’ “tells” and suffered through more lame reasons for extending credit then she can count. She knows how to decide who's worthy of credit and how to go after those who abuse the privilege.
Thea started her career working for her sub-contractor Dad in high school. Her first credit management role was with Nevamar, Inc. a division of International Paper Inc. She then moved into more challenging roles with Louis & Co. as a Regional Credit Manager, Inside Sales Manager and briefly as the Branch Manager-concurrently!
From there Thea went on to work with several leading industry distribution companies, including her husband’s family lumber business, and eventually, her own accounts receivable consulting company working with sub-contractors and contractors before accepting a role at Guardian Building Products where she worked her way up the organization. She then went on to serve as Vice President of Financial Services for SRS Distribution, Inc. before branching out to consulting work for the industry with her own company, Pocket Protectors LLC.
Thea has been a major force in the building industry and the credit profession to champion business financial health awareness through education, presenting seminars and webinars for many associations such as: Insulation Contractors Association of America, Western States Roofing Contractors of America, International Building Show, International Roofing Expo, Remodelers Expo, JLC LIVE and many others. Thea was the keynote speaker this year at National Women In Roofing at WSRCA this year moving the conversation forward on women in male-dominated industries.
Thea writes a credit advice column that appears in ProSales Magazine and has contributed to several others. She served as Vice Chair of the National Lumber and Building Material Dealers Assoc. sub-Committee and is currently the secretary of the Mountain States Lumber Dealers Assoc. She is active in National Women in Roofing and the National Association of Credit Managers.
She can be reached at email@example.com, cell at 864-201-5465.