In our second RoofersCoffeeShop Coffee Conversations, Thea Dudley answered questions about how to handle collections and accounts receivable during the unsettled times of COVID-19. In her three decades of work as a credit and collections officer, Thea Dudley has trekked across deserts to recover goods, taken FBI interrogation classes to learn negotiators’ “tells” and suffered through more lame reasons for extending credit then she can count. Thea is an RCS Influencer, R-Club Consultant, well-known columnist/expert on credit and has her own business that helps roofing contractors with their credit and business success. She knows how to position your company from a collections standpoint to withstand the tides of economic dishevel. Listen or watch her insightful suggestions.