By Jesse Sanchez.
In this episode of Roofing Road Trips®, Karen Edwards sat down with Lynsey Hull of Tyelus to unpack one of the roofing industry’s most persistent problems: data chaos. Lynsey described the confusion contractors often face when trying to define a roofing system. The same components are frequently labeled in different ways, leading to misunderstandings and inconsistent processes. What one person considers part of the system might overlap or conflict with someone else's interpretation, creating a tangled web of terminology and assumptions.
That leads to wasted time and can take employee focus off of what they’re best at doing.
Lynsey, a strategic process architect with over a decade in roofing and a background in technology and quality management, founded Tyelus to help roofing companies untangle their digital and operational messes.
The goal? To simplify processes, reduce redundancies and let businesses get back to what they do best, without drowning in spreadsheets, forgotten sticky notes or a collection of software that doesn’t quite do what they need it to do or work together properly.
But what makes Tyelus different is a worker-focused approach that starts with management’s goals – and involves the people executing them from the outset.
Tyelus starts by asking management for two things: their biggest problems and their “Christmas list” – a wish list of what they’d love their business operations to do. From there, Lynsey and his team create a custom roadmap that could involve software, workflow restructuring or even just smarter use of existing tools.
Discovery of the solution does not stop there – because Tyelus believes that the best systems must involve those running them and doing the work inside of them.
“We talk to your workers,” Lynsey said. “We make sure that your workers understand what we’re doing is to help them be more efficient and more valuable, we are not there to replace workers.” Instead of selling software, Lynsey and Tyelus keep the human focus foremost to deliver a strategy and process blueprint any developer can follow. Tyelus is “developer agnostic.”
And it’s not just about boosting productivity. Lynsey insists on transparency, empathy and involving employees in the design of new systems. By identifying and integrating processes that can be automated or streamlined, Tyelus often helps businesses free up internal resources, without layoffs. “We won’t work with a company that just wants to get rid of people,” Lynsey emphasized. “What I strive to do is make the people that you have more valuable.”
Learn more about Tyelus in their Coffee Shop Directory or visit tyelus.com.

About Jesse
Jesse is a writer for The Coffee Shops. When he is not writing and learning about the roofing industry, he can be found powerlifting, playing saxophone or reading a good book.
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