By Sarah Smith, JobNimbus.
Using photos can also help you stay on task with your project and do a quality job. As a roofer, you want to ensure that your customers get the best results and experience as possible.
Regardless of what business you’re in, however, you are bound to encounter conflicts along the way. These conflicts can potentially cause lasting damages to your business and take lots of time and money to resolve. To avoid this, you’ll be glad you took the time out of your day to photograph your project and that you saved them.
This article is a general look at what photos to take and when, if you want something more in depth on who should be taking what photos, go check it out here: Taking Photos of the Job Site [What Photos to Take and Why]
Here are the steps you should take if you plan on tracking your job progress through photos:
You should begin photographing your job site as soon as you get there. Documenting before you start your project is important for you to reflect and evaluate everything and how it looked prior to you working on it. This will make future customer issues easier to handle if conflicts arise. It’s also important to start documenting beforehand so you and your team can get an idea of what the job will require.
Based off of the photos taken, people can begin planning costs and ordering materials needed for the job. Photographs of the job site will also give you a visual of problems customers’ homes are facing and help you look back and assess how you can do the best job possible.
As you start your project, be sure to take good photos of your progress. Throughout your job, these photos will help you and your team stay on track and plan out your work. The photos can also show and explain any obstacles you encounter if they were to happen.
You should take photos at the start of each workday as well as at the end. These pictures will show you the progress that is being made and hold workers accountable for their labor. It can also prove to the customer that you did your work thoroughly and within the right procedures.
After you’ve finished all your work, take the same photos of the job site as you took before you started your project. These photos are useful for showing results and documenting how you left the job site once your work was completed.
In case the customer experiences damages following your finished project, you can determine whether you are liable for the damages or if it was a consequence of something that was not in your control. You can also use these photos to show to other potential clients your work, as well as put them up on your website and share your portfolio.
Tracking job progress through before, during, and after photos of your project is crucial for dealing with customers and expanding your business. However, taking photos of your progress will have no significance unless they are properly organized. You can manage photos as well as other documents, contacts, and tasks through roofing software like JobNimbus.
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Original article source: JobNimbus
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