By Anna Lockhart.
R3NG has served the homeowners and business owners of Colorado as a trusted roofing contractor for the last eight years. A low-slope roofing business based in Denver, R3NG provides full re-roof and in-house roofing for their client base. Dedicated to being a trusted and reliable knowledge and labor source for their community, R3NG is excited for what the future has in store under new sole ownership by Lauren Morley.
As the R-Club’s April Roofer of the Month, Lauren sat down with Megan Ellsworth to talk about her role within R3NG. As of April 28, she will be the sole owner of the company, a step she and her team are excited to take.
Lauren went into detail about the company’s specialty work with low-slope roofing, “For us low-slope commercial roofing is going to be our bread and butter, as well as HOA, multi-family. That's the world we've always lived in, and the same goes for our in-house services team, it’s one of the things that we like to think sets us apart from the rest.”
R3NG has a lot to celebrate and look forward to, and when it comes to celebrations, there’s no shortage of things to be grateful for as a team. When it comes to the little things to celebrate and take pride in, Lauren explained that her team emphasizes the promises they make to their customers and do what it takes to deliver the best service and communication.
“We have what we call our culture and customer engagement strategy. It's called P.R.I.M.E. It stands for plan, repair, restore, replace, inspect, maintain and educate. And it's something that we really implement everywhere, not only with our customers, but with our employees and with our partners in the industry,” she commented. “We think it just sets us apart and it's something special to us because education is such a cornerstone of what we do and it's how we provide a service instead of just being a contractor.”
Anna Lockhart is a content administrator/writer for the Coffee Shops and AskARoofer™. When she’s not working, she’s most likely to be found with her nose in a book or attempting to master a new cookie recipe.
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