By Emma Peterson.
The Tapco® Roofing Products team, who boast more than 150 collective years of roofing experience, pride themselves in providing the products and support that contractors need to build long-lasting roofs. To learn more about Tapco’s team, products and results, we sat down with Mike Winter, the general manager of Tapco’s parent brand, Westlake Roofing Products, for an episode of Roofing Road Trips®.
Mike started by talking about the incredible team behind Tapco’s operations. He explained, “Personally, I am very proud of the team that we have here. They've got the knowledge that means they are not just providing products to people, they’re providing a product, they are providing expert services like technical advice.”
This stellar customer service is a part of the brand’s larger goal, which Mike describes as making life easier for everyone. He shared, “We want to provide products that save contractors time and effort while providing durability and aesthetics to owners.”
A great example of how Tapco delivers both service support and high-performance products is the work that was done on the historic Malvern Hills Hotel. Mike recalled a bit about the project:
The Malvern Hills Hotel and restaurant project was completed by contractor Dean Potts from Roofing Limited. The hotel has been there since the 1853 and obviously that's a long time ago, so repairs and maintenance were due. The challenge was the owners were wanting a sustainable product that would blend with the original Welsh slate.
The product that Dean and the Malvern Hills owners ended up choosing was Tapco. Mike shared some of the behind-the-scenes of this decision, explaining, “Authenticity was so important for this project and Tapco was a great fit because all our products are moulded off of actual natural tiles. So, our products create a stunning look with modern performance that is perfect for historic projects.” This is just one of the many projects that have benefitted from Tapco’s product quality and customer service.
Listen to the whole episode or Watch the recording to learn more about how Tapco combines customer service and innovative roofing products to help contractors achieve exceptional project outcomes.
Learn more about Tapco Roofing Products in their Coffee Shop Directory or on tapcoeurope.com.
Emma is the senior content developer at The Coffee Shops and AskARoofer™. When she's not working or overthinking everything a little bit, she enjoys watching movies with friends, attending concerts and trying to cook new recipes.
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