How to Create an Unforgettable Homeowner Experience

By Kelley Quader, Leap. 

Listen in as we discuss methods that will improve your ability to cultivate lasting customer relationships. 

With all the roofing information homeowners could ever want or need available at their fingertips, creating personalized experiences for each homeowner is crucial for long-term roofing business success. Homeowners are empowered by this available knowledge and they know they have options. In order to keep them coming back, you must understand how to make selling personal.  

Listen in as we talk with a panel of contractors sharing their insights and actionable tips that you can use right away to build a strong and lasting relationship with your customers!   

Meet the speakers 

Ryan Bolin 

Ryan has been with The Basement Doctor for eight years. He started his career here as a project manager and is now the sales manager leading a team of nine. He is a previous owner of a few businesses, one of which was a water restoration company that focused on disaster recovery.   

As a sales manager, Ryan loves to guide, support, train and mentor his team. Watching his project managers learn and grow, while embedding themselves into the fabric of the company and community gives him great pride and motivates him to do his best. He believes that listening to his customers provides him the ability to serve them in the best way possible. 

Vicki Kiger 

Vicki Kiger is the marketing director of Exterior Source, a Virginia company specializing in exterior home improvements in the Richmond, Hampton Roads and Roanoke areas. Vicki handles branding, advertising, social media, website management, digital campaigns, public relations and community events. She has been a board member of the Chesterfield Chamber of Commerce and Greater Southport Business Association. 

Learn more about Leap in their RoofersCoffeeShop® Directory or visit www.leaptodigital.com.  

Original article source: Leap 

About Leap 

Leap is the first-ever end-to-end contractor sales software application that has digitized every stage of the in-home sales process. Leap’s app helps contractors eliminate errors and increase efficiency by simplifying their sales process. Signpost CRM and marking automation software helps contractors develop relationships with local customers. Together these companies provide game-changing support for contractors across the United states.