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I started this

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April 10, 2009 at 3:29 p.m.

roofrite

Hi , I'm the guy who started this topic. I am from the Orlando area but the re-roof business has completely dried up there.

I came up here to Ga. to work because of the hail storm they had here in Feb. As I keep saying I would be glad to still be in Orlando if there was any work to do.

I am not a storm chaser. I came here to work for a local company because I need to work. Three quarters of the companies I called about a job even bullshitted me and said " yea come on in sell for us were local" well when I drive up to their place and it is an office in a strip mall it becomes pretty apparent they aint local. I am used to working for "REAL" roofing companies. The kind when you drive up to there place you see equipment and surplus stock laying around. Not just a storefront office packed with desks and phones.

But the point I keep trying to get across is, "local" and storm chaser alike want to go out

and ask the homeowner to sign a contingency contract allowing them to negotiate the RCV directly with the carrier and performing the scope of work for the agreed amount between contractor and carrier.

Now your doing this to get the job of course, but we all know when you get " boo coo" homeowners calling to get a free estimate from you and your going to be 1 out of 3 or 4 that there going to get that chit gets old.

Anyway although I am not a big fan of it I am beginning to think it really can be more a more beneficial method to all parties concerned i.e. homeowner, adjuster and contractor.

So can anyone tell me how to master it ?

>>>

April 10, 2009 at 10:22 p.m.

builderr

I didn't imply thst you were a sleazy sales guy.... I'm saying the stereotype is that..... I suggest you become the difference.... I am sure that in both threads, that was my advice. But I know in some situations, all that is expected is to sign em, and move on...let production take care of the rest...

what was the name of the guy that went to Texas from here, and was canvassing with his wife....he had some better insight about what it's like going out of state like this....and he was from Florida also....

>>>

April 10, 2009 at 5:36 p.m.

Ed The Roofer

By the way, if you hadn't noticed, I provided some good advice on the contingency agreements in that other thread right at the end too.

Follow up on that slightly different, but related topic too. They both have their unique information needing to be supplemented.

Ed>>>

April 10, 2009 at 5:35 p.m.

Ed The Roofer

Your turn. LOL.

Ed>>>

April 10, 2009 at 5:22 p.m.

roofrite

Now this is the way the topic was supposed to go the first time.

Ed I am well versed in many of the points you list and I know how to do my homework. But once again you remind me of the declared "expert" aspect. Which of course comes right after #1 "gain trust/build relationship".

Ok I think we got a pretty good # one and two.

Now lets go about this in a very tatcictal manner and continue to expand and refine>>>

April 10, 2009 at 4:45 p.m.

Ed The Roofer

Grumpy is in the Northern suburbs of Chicago.

Besides gaining their trust though, you have to be on top of the event like flies on honey.

Get there first, target market the area with an informative message of what to be aware of. You be the declared Expert in claims remediation work. Soak up everything you can from them and all over the internet. Make yourself into a valuable commodity that they would have to be foolish to not consider inquiring with.

Now, with the new companies that you are interviewing to see if there is a fit, first find out how long they have been established in that area. Follow up and check their credentials. You interview them.

Have them take you out to one of their ongoing jobs and see what level of technicians they hire to provide the work you will be selling and staking your reputation on.

Talk to another sales associate and an installation technician.

See how they are treated.

See how they are paid. How long are hold backs on commissions?

50% of the profit split is great, if you actually ever receive it.

What are their procedures?

Have them show you the contingency agreements that you will be politely jamming down the home owners throat. Are you comfortable with the clauses and conditions? Will the home owners get irate at you for getting them to commit to that language?

Will they instruct you on how to use Xactimate or will that be turned over to an office specialist?

Will you be shown how to canvass and have a working script to follow, or will you just be thrown out there on your own?

Will neighborhood clover-leaf or radius marketing efforts be made and paid for by the company?

Remember, you are interviewing them as much or more than they are interviewing you, if you are worth your salt.

Ed>>>

April 10, 2009 at 4:14 p.m.

roofrite

Builderr I'm not just a "sleazy sales guy" I'm an ole roofer. I do the best I can to monitor any contract that has my name lsited as company rep on it. I appreciate the positive input as opposed to the dribble in the other thread.

P.S. Is Grumpy in Ga ?>>>

April 10, 2009 at 4:03 p.m.

builderr

despite my position that...shop local...stay local..... I can understand the question a little better by putting myself in the OP's shoes....He's going into a town that he has no idea who the competition is, what reputation the company has that he's selling for and if the storefront company is new or existing. Don't be misled by that though...grumpy has a brand new storefront...less than a week old, and is need of a qualified, and experienced roofer/ salesman.

As far as storming...I would think that the contingency thing is your best way to get paid, regardless of what you leave in your wake, if you want ot get paid for what you sell, no sense hanging around to watch the horse and pony show, when ever they saddle up.... just get in...get out...move to the next disaster...

I thought I would never say that but, answering the question as best I can despite my opinion of stormers in general. >>>

April 10, 2009 at 4:03 p.m.

roofrite

" First you have to gain their trust"

Thank you for reminding me of the the most primary factor in all roof sales. But what you just made me discover was that this is the only way that the contingency contract can be closed. When I pull up my only focus will be to gain trust and expand from there.

Please anyone else care to add a nugget or 2 ?

'I'm a veteran but i ain't afraind to learn more and get better">>>

April 10, 2009 at 3:42 p.m.

Ed The Roofer

First, you have to gain their trust.

Educate them on the insurance adjusting process.

The insurance adjusters claim amount, even though tauted as Gospel when done with Xactimate is also, just "An Estimate".

It is very beneficial to get to know the software that they recognize though and even have the company you work for do their line item calculations, either with that software, or in the same recognizable fashion.

Name every piece of work that needs to be done and line item a cost for it.

Inform the home owner, that once the scope of coverage is accepted, then the cost to them will only be their deductible amount, regardless of who they choose, based on a new proposal amount that refers to like kind and quality.

If they want an upgraded product, that will typically not be covered for the additional costs.

So, which contractor would they prefer to have them install their roof?

Would they prefer to choose the many contractors that just drove into their town and will subcontract the job out to the lowest bidding unknown entity, or the local contractor using their own trained employees, who will be there long after the stormers are gone?

The prices may be different, but if they have replacement cost coverage, their only out of pocket expense will be their deductible and any upgrades or non-covered items that need to be done while your crew is working.

Ed

>>>


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