Frustration at work. We all know this feeling too well. Whether it’s not knowing the answer to questions about customers and employees, being called multiple times a day by the same people asking the same questions, or talking to angry customers who don’t know what’s going on, we can all agree that life would be a little easier if we didn’t have to deal with these things. The nice thing is, customer relationship software makes it so you don’t have to (at least not as much). The real trouble is trying to convince your boss to buy new software. In this eBook, we’ll go over the fundamentals of CRM software and how it benefits your business so winning your boss’s approval will be the least of your worries.