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Cotney Consulting Group

Who is responsible when several contractors work on the roof?

Who is responsible when several contractors work on the roof?

By Cotney Consulting Group. Responsibility should be established before several contractors begin working on the roof, not after water enters the building. A commercial roof may be accessed by far more than the roofing contractor. HVAC technicians, electricians, plumbers, solar installers, sign companies, communication contractors and maintenance personnel may all ...


Building smarter roofers with expert training

Building smarter roofers with expert training

By Emma Peterson. From field installation and project management to executive leadership, John Kenney brings a unique perspective to roofing education. This November, right before the holiday season begins, John Kenney, the CEO of Cotney Consulting Group, will be hosting a two-day live classroom training workshop. This workshop, which runs ...


John Kenney - RCSi Diversifying Services - Oct

Diversification should strengthen your business, not distract from it

RCS Influencer John Kenney advises thoroughly understanding operating needs before expansion. Diversification sounds simple. If one source of revenue slows down, another can help carry the business. The problem is that adding services does not automatically reduce risk. Done poorly, diversification can add overhead, stretch management, create training problems and ...


John Kenney - OCSI Seasonal Opportunities - Oct

The busy season reveals how well you used the slow one

OCS Influencer John Kenney recommends cross-training during the slow season. Every construction business has periods when production changes. Weather, seasonality,and customer demand can all affect the workload. Contractors sometimes look at slower periods as something they simply have to get through until business picks up again. I look at them ...


John Kenney - CCSI Explaining systems - Oct

Owners don't buy gallons of coating, they buy roof performance

CCS Influencer John Kenney recommends focusng proposals on systems and results rather than indivdual products. One of the easiest mistakes in fluid-applied roofing is allowing the conversation to become too focused on the coating itself. The coating matters, but the material in the pail is only one part of what ...


John Kenney - CCSI Seasonal Maintenance - Oct

Downtime is preparation time

MCS Influencer John Kenney suggests reviewing the last season and planning for the next. Seasonal slowdowns and weather delays are part of construction. We cannot control all of them, but we can control what we do with the time. For metal contractors, that time is especially useful because equipment condition ...


Handle with care

Handle with care

By Cotney Consulting Group. Pool chemical safety for service and installation crews. Pool and spa contractors work with chemicals every day to keep water clean, balanced and safe. Because chlorine products, acids, sanitizers and oxidizers are so familiar, crews can begin treating them like ordinary supplies. That familiarity is where the danger ...


Retention begins with how the business is managed

Retention begins with how the business is managed

By John Kenney, Cotney Consulting Group. Retention does not begin when an employee submits a resignation. It begins with the way the business is managed every day. Roofing contractors often discuss workforce retention in terms of pay, benefits and recruitment. Those factors matter, but retention is also shaped by ...


Why operational drift costs more than most contractors realize

Por qué la pérdida gradual de disciplina operativa cuesta más de lo que la mayoría de los contratistas imagina

Por John Kenney, Cotney Consulting Group. En el roofing, las empresas rara vez pierden su ventaja de la noche a la mañana. Más a menudo... se van alejando poco a poco de ella. Uno de los mayores desafíos que enfrentan las empresas exitosas de roofing no es la falta de ...


Roof owner 101

Roof owner 101

By Emma Peterson. Get the information you need about your roof in the expert-led AskARoofer™ Minisode series! When someone buys a home or building, there’s a lot to think about – from making sure the floorplans make sense to checking things like plumbing and electrical for performance. It’s easy to get overwhelmed ...


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