RCS Influencers
Communication is Key to Good Client and Supplier Relationships
RCS Influencer Tammy Hall says communication and strong relationships with suppliers is the secret to success in managing the material shortages. Material shortages are plaguing everyone in almost every industry. At CFS we planned early last year to make communication our number one priority. Every contract we receive the ...
Being Upfront and Honest With Customers
RCS Influencer Rae July says that honesty is the best policy when communicating material shortages with your customers. Editor’s note: The following consists of a conversation between RCS Multi-media Manager Megan Ellsworth, and Chinook Roofing Director of Steep-slope Operations Rae July. You can listen to the podcast or read the ...
5 Tips for Client Relations During Material Shortages
RCS Influencers at SA Roofing say being honest and over communicating to your clients are key when dealing with material shortages. Be honest Customers value transparency and many of them understand material shortages are a universal problem. Be straightforward when communicating, do not sugarcoat it. Make sure you take the ...
Strong Communication is Vital for Company Survival
RCS Influencer Julissa Chavez says maintaining good internal and external communication is key to surviving material shortages. Communication and Relationships are key. Communication internally between our operations teams has grown exponentially. If one of our branches does not have the material to support an order we are working as a ...
Restructuring a Roofing Company Inside and Out
RCS Influencer Rae July says investing in growth is necessary, no matter how scary it can be. Editor’s note: The following consists of a conversation between RCS Multi-media Manager Megan Ellsworth, and Chinook Roofing Director of Steep-slope Operations Rae July. You can listen to the podcast or read the transcript ...
Strategic Business Plans Going Into 2022
RCS Influencer Mandy McIntyre says that building and maintaining relationships with customers and suppliers is the main focus for this new year. Editor’s note: The following consists of a conversation between RCS Multi-media Manager Megan Ellsworth, and Mandy McIntyre. You can listen to the podcast or read the transcript below. ...
Showing Appreciation to Clients by Maintaining Connections
RCS Influencers Ashley and Seth Pietsch say that showing gratitude to customers is key to maintaining relationships into the new year. Editor’s note: The following consists of a conversation between RCS Multi-media Manager Megan Ellsworth, and Integrity Insurance & Bonding Inc Owners Ashley and Seth Pietsch. You can listen to ...
Make 2022 the Year You Get Rid of Bad Debt
RCS Influencer Thea Dudley says that you should head into the new year by learning from your collection mistakes in 2021. Ahhh the holidays. Holiday parties, good cheer, gifts, goodwill to everyone. As the year comes to a close and we get ready to welcome 2022 most people ...
Focus on Customer Experience in 2022
RCS Influencer Tammy Hall says that growth in 2022 will be achieved through an enhanced customer experience. How we will grow business in the new year is a big question for 2022. We are ending 2021 with material shortages, labor challenges, and potential OSHA overreaching regulations regarding COVID, to ...
The Perfect Time to Slow Down and Think
RCS Influencer Danny Kerr says the end of the year is a time of reflection, learning and exploring unconventional ideas. Editor’s note: The following consists of a conversation between RCS Multi-Media Manager, Megan Ellsworth, and Breakthrough Academy CEO, Danny Kerr. You can listen to the podcast or read the ...
