Sales & Marketing
Building customer trust through communication and service
By The Coffee Shops™. Lakeside Construction Fasteners highlights the key to lasting customer relationships. For many roofers, purchasing materials is only the beginning of their customer journey. Managing timelines, building owner expectations and deadlines is tricky enough without having to worry about materials being delayed or orders shipped incorrectly. ...
Strengthen retrofit roofing sales with snow retention
By Rocky Mountain Snow Guards. Retrofit roofing projects are not just opportunities to repair or replace a roof. They are opportunities to provide a more complete roofing solution. One practical way to do that is by recommending snow retention products where they are needed. For contractors, recommending snow retention can increase the ...
How to earn client buy-in for maintenance agreements
By Jesse Sanchez. Understand how contractors can build recurring service revenue by meeting reactive buyers where they are. Preventative maintenance agreements may offer commercial roofing contractors a path toward stable, recurring revenue, but leading with a rigid, multi-page contract can repel prospects before a relationship has time to develop. In ...
A human-centered approach to targeted account marketing
By The Coffee Shops™. Creativate highlights how businesses can improve lead quality and trust by prioritizing precision over volume. In the article “Building sustainable strategies with targeted account marketing,” Isabel Refford of Creativate outlines how businesses can cut through digital noise by focusing marketing efforts on high-value accounts instead of ...
Breaking down customer experience
By Service Alignment. Competing beyond the roof: Why customer experience is your new revenue driver In the commercial roofing world, we often judge our performance by the quality of our craftsmanship and how fast we can stop a leak. However, if you audit your book of business over the last twelve months, ...
Defining a strong marketing partnership
By Jesse Sanchez. Learn how contractors can evaluate marketing partners by focusing on alignment, accountability and long-term performance. Selecting a marketing partner is a major decision for contractors because it directly affects how your business defines your brand, reaches the right audience and turns visibility into steady revenue. Success depends ...
Refocusing on functionality, aesthetics and customer success
By Jenny Yu. Dataforma’s new sales module provides a cohesive, all-in-one system for commercial contractors to achieve greater efficiency. For the past 23 years, Dataforma has provided software for commercial contractors to help manage their businesses. In a conversation with The Coffee Shops™, Dataforma’s COO Brian Cook discussed how ...
Considering selling your business? Now might be the time.
By The Coffee Shops™. Increased buyer demand and industry consolidation are creating favorable conditions for roofing company owners considering a sale. In the article “Is now the right time to sell your roofing company?,” Exit Stage Left Advisors outlines why the current market presents a significant opportunity for roofing business ...
Music-driven marketing connects with blue-collar audiences
By Jesse Sanchez. A fabrication-focused platform shows how music is reshaping brand engagement and strengthening customer connection. In industrial sectors such as fabrication and welding, marketing has long centered on performance, durability and technical credibility. Those fundamentals remain essential, but companies are beginning to recognize that they are not always ...
How data visibility helps roofing owners make smarter hiring and scaling decisions
Roofing companies that see their business clearly make better decisions at every growth stage. Growth rarely stalls because of a lack of ambition; it stalls because of a lack of information. When business performance is scattered across spreadsheets, text chains and disconnected roofing software platforms, critical decisions about hiring, scaling ...
