Roofing industry gets a talent boost from new training initiative

By Jesse Sanchez. 

This new roofing academy launches with the promise to ease hiring headaches for U.S. roofing firms. 

The U.S. roofing industry has long grappled with a shortage of skilled, entry-level talent. Now, one outsourcing firm is betting that a hands-on, one-month training academy could help close that gap, fast. DCX, a Dallas-based hiring and outsourcing firm, officially launched its DCX Roofing Academy this summer, just months after introducing its services to the roofing world at the International Roofing Expo. The academy is designed to prepare global team members for immediate deployment into essential support roles with U.S. roofing companies. 

“Without training, it can take a long time for new entry-level hires to truly understand the roofing industry,” said Rory Young, chief revenue officer at DCX. “We’ve brought together experts from the roofing industry and our own talent and L&D teams to create an academy that not only turns our top global talent into valued roofing team members but also gives them the confidence to contribute from day one.” 

The academy’s curriculum targets roles such as customer service representatives, sales assistants and production assistants, positions often critical to day-to-day operations but challenging to staff. Over four weeks, participants receive guided instruction on industry-specific topics like project estimation, material selection, contractor relationships, compliance and the full roofing lifecycle. 

DCX isn’t new to tailored training programs. “We’ve been running industry-specific academies since 2022,” said Rory. “We hear all the time from clients about how much of a difference this foundational, industry-level training makes.” 

The first DCX Roofing Academy cohort completed the program in June. Graduates are now working with U.S. clients, offering a tested, trained and cost-effective solution for companies under pressure to grow without overextending. This move marks a deeper push by DCX into an industry eager for scalable solutions to labor shortages and an example of how offshoring, when combined with targeted training, might reshape what talent pipelines look like in skilled trades. 

For roofing businesses eyeing long-term growth without the usual hiring bottlenecks, the DCX Roofing Academy might be worth a closer look!