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DCX

Growth made achievable. Hiring made easy.

At DCX, we help growing US businesses hire, train and onboard superstar global talent. Our mission is simple – we want to free up your teams from admin tasks so you can focus instead on business growth!

Founded in 2020 by Craig Dunlap, a seasoned entrepreneur and businessman based in Dallas, Texas, DCX now works with over 550 clients across the U.S., in industries such as construction, real estate, promotional products and, of course, roofing.

Our valued clients now have over 2,000 team members supporting them in the Philippines, covering roles such as accounting assistants, sales support staff, production assistants, customer service reps and more. Our trademarked 4D Process, combined with our unique industry academy training programs, are just two of the things that ensure the team members you hire through us hit the ground running and help your business to grow.

Visit our website.

How DCX helps roofing companies

As a busy roofing company, it can feel impossible to find time to think about scaling when you’re so busy juggling tasks like production support and invoicing. Not having enough time means competing on price rather than great service. When you try to hire extra support in the U.S., you then find:

Sales assistants who aren't proactive
Disengaged hires who see your role as a stopgap
High salaries but little interest in entry-level roles

That’s where DCX comes in. We help fill gaps in your workforce by hiring experienced admin, customer service and production professionals. Talent that allows your local teams to focus on building the high-quality roofs you're known for.

Hear firsthand from industry leaders APEX Roofing how we helped them find the right support to grow.

The DCX Roofing Academy

Get superstar roofing team members who are ready to go on day one with the DCX ROOFING ACADEMY!

Developed by a select group of roofing industry veterans and experienced training experts, the DCX Roofing Academy trains CSR's, sales assistants and production assistants in the hands-on skills and industry knowledge they need to support your teams from day one.

Designed around an intensive, four-week schedule, graduates are exposed to real-world roofing challenges that help them hit the ground running and have an immediate impact on the success of your business.

Learn more about the DCX Roofing Academy.

Get ready to grow!

Download our FREE guide on how contractors can hire for growth!

Get expert tips, job description templates, interview scorecards and onboarding checklists – all in one place.

Download the guide today!

The DCX 4D™ Process

Our partnership doesn’t end when we’ve found you a great team member! At DCX, we follow our proven 4D™ process to continually invest in your DCX employees and give them – and you – the environment they need to really thrive.

Step 1 – We design the blueprint

The growth of your business depends on having the right infrastructure in place – that means the right people, processes, programs and platforms. At DCX, we design a blueprint for your business that sets you and your team on a path to success.

Step 2 – We discover the best talent

The battle for top talent in the US requires a new way of hiring and training. We’ve developed a process for finding, screening and hiring your next superstar team members in just 4 weeks.

Step 3 – We deliver your onboarding plan

Once we’ve found your perfect team members, we’ll help you get them onboarded. Our 30-Day Partnered Onboarding process ensures that you’re set up for success in both the short and long term.

Step 4 – We develop your business

We understand the importance of developing scalable, long-term growth strategies. That’s why we continually invest in developing, retaining and building your DCX Team to minimize turnover and support your business growth.

Download our brochure.

Learn more about the DCX 4D™ process.

How much does it cost?

No annual contract: One simple, monthly payment.

If you’ve got entry-level roles to fill and are struggling to find the right domestic talent, then you’ll be surprised to learn just how cost-effective hiring through DCX can be. Plus, with no annual contract and access to a whole host of team member benefits, training programs and more, it really is a no brainer!

Check out DCX pricing.

Meet the DCX team

We’re not like other outsourcing companies – our values center around long-term relationships and a team-minded spirit. Why not meet some of the members of our U.S. and PH team and check out our culture highlights too!

Meet the DCX team.

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Latest Promotions and Rebates

Scale your team cost-effectively!

Take the risk out of hiring! Looking to scale your team more cost-effectively? But struggling to find the right team members? At DCX, based on your roofing company's specific needs, we hire, we train, we deliver, we onboard, and we carry the overhead/admin headache, allowing you to focus on growing your company. NO ...
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Latest Podcasts

Rory Young - The Power of an Outsourced Assistant

In this episode of Roofing Road Trips, Karen Edwards is joined by Rory Young of DCX, the leader in outsourcing administrative talent for the roofing industry. They will discuss the challenges contractors face when sales leaders and business owners get tied down by day-to-day functions, including administrative work, customer service ...
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Rory Young - The Power of an Outsourced Assistant

Latest Classifieds

Take the risk out of hiring!

Looking to scale your team more cost-effectively? But struggling to find the right team members? At DCX, based on your roofing company's specific needs, we hire, we train, we deliver, we onboard, and we carry the overhead/admin headache, allowing you to focus on growing your company. NO ANNUAL CONTRACT - ONE SIMPLE, MONTHLY ...
View the Classified