Inspection to action: Turning data into revenue

By Jesse Sanchez. 

This CoatingsTalk webinar broke down how contractors used inspections and data to drive consistent revenue and build stronger customer relationships.   

In this CoatingsTalk RLW, held on December 3, 2025, at 12 p.m. PT, Megan Ellsworth met with Zach Carpenter of Jobba to discuss how technology, data and modern reporting methods were reshaping the value of inspections. The session put a spotlight on why inspections remained one of the most important entry points for sales, given their central role in customer trust and long-term maintenance planning.  

The webinar served as an essential resource for contractors looking to tighten their operations and uncover missed opportunities. Inspections provided the earliest touchpoint in the customer relationship and, when paired with clear data and consistent reporting, supported smoother estimates, stronger communication and improved close rates.  

Zach’s expertise in inspection technology and field operations gave him a clear lens on how tools such as drones, AI and cloud-based platforms improved efficiency and safety while providing contractors with deeper insight into roof conditions.  

Attendees walked away with a clearer understanding of how inspection data sparked new sales opportunities, supported marketing segmentation, helped forecast maintenance needs and drove recurring revenue through annual programs. The RLW also outlined the metrics that mattered, from roof condition scoring in the field to leadership KPIs such as conversion rate and revenue per inspection.  

Contractors seeking to strengthen customer trust and operational consistency found clear takeaways and actionable steps. For those focused on increasing profitability through smarter inspections, the session delivered practical guidance and proven strategies. 

Participants registered for this RLW and began putting inspection data to work in ways that drove revenue, built trust and strengthened their roofing businesses!