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Selling Strategies and Lead Generation Through Service Departments

February 8, 2024 @ 9:30 am - 11:00 am PST

Centerpoint Connect - Jill Tackett

In this session, we will focus on how to grow a Roofing Company through the Service Department.

  1. Identify Your Target Market.
  2. Develop a Comprehensive Service Plan.
  3. Build a Strong Online Presence.
  4. Focus on Delivering Exceptional Customer Service/Good Reputation.
  5. Develop a Strong Referral Program.
  6. Hire and Train the Right People.
  7. Diversify Your Services.
  8. Maintenance Programs.
  9. Use Technology to Your Advantage
  10. Manage Your Success.

Jill Tackett, Strategiest, Centerpoint Connect is passionate about the Roofing Industry and has spent the last 20 years on the Contracting side of the Roofing Industry. She spent 13 years at Nations Roof as a Vice President.  Her focuses on Strategy, Marketing, IT, Service, Sales, and Legal.  Working in a high growth company - Achieving incredible results. She spent over 5 years at North American Roofing as Director of Service and ending as Senior Director of Strategic Initiatives.  During this timeframe Revenue for Service doubled in a year and a half.  Gross Margins increased by 10%.  Currently, Jill is a leader in Centerpoint Connect Roof Software.  She works with technology and solutions for many contractors every day.

Learn More Here!



Details

Feb 8, 2024 @ 9:30 am PST
Feb 8, 2024 @ 11:00 am PST

APOC - CCS Banner - ProProgram - June
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