Karen L. Edwards, RCS COO
25 Ways to Grow Your Service Department
By Karen L. Edwards, RCS Editor. The service side of your business can be even more lucrative and profitable than the re-roofing side. Growing the service side of your business isn’t always as easy as it sounds. Why not learn from others who have achieved success? In this new eBook from FCS/ ...
Join the Countdown to the International Roofing Expo (IRE)
By Karen L. Edwards, RCS Editor. RCS Countdown page will help you plan your activities for the 2020 IRE in Dallas. RoofersCoffeeShop® (RCS) is so excited to reconnect with old friends and make new ones at the IRE set for February 4 – 6, 2020 in Dallas, Texas. To help you make ...
Technology Embedded in the Roof
By Karen L. Edwards, RCS Editor. Manufacturer embeds RFID chip into every POWERply® Endure® membrane for ease of product identification and maintenance. Technology is a powerful tool that has the potential to change the roofing industry. We are already using robotic welders on the roof, aerial measurement tools, CRMs, project management programs, ...
NFP Explores the Evolving Landscape of Construction
By Karen L. Edwards, RCS Editor. Major changes in the construction industry can be seen through technological advances and an increased number of women serving in construction roles. NFP’s Lisa Ann Marchesi, vice president of property and casualty, explores these shifts in construction and insurance in a recent industry article for Construction ...
Female-led Training Team to Teach Hands-on Repair Class at NWIR Day
By Karen L. Edwards, RCS Editor. Six women from GAF have teamed up to teach other women how to make roof repairs. Deidra Johnson is a Center for the Advancement of Roofing Excellence (CARE) Regional Training Manager at GAF serving Texas and the Ozarks. At NWIR Day, she will be using her ...
But Will it Leak? An Interesting Look at Installing a New Tesla Roof
By Karen L. Edwards, RCS Editor. California homeowner Kyle Field’s house burned in 2017 and for the rebuild, he knew that he wanted to install Tesla’s Solarglass Roof. To start the process, Kyle made a $1,000 deposit to reserve the roof and was excited to learn that he had been accepted into ...
Winter is Here! Stock up on Sealants Now!
By Karen L. Edwards, RCS Editor. It is time to stock up on sealants that features strong bonding, multiple color options and stay flexible in the cold. Geocel Products Group, a division of Sherwin-Williams, is helping contractors across the country keep roofing with sealants that stay flexible in the cold. They ...
Top November Stories: Innovation, People and Insurance Horrors
By Karen L. Edwards, RCS Editor. Here’s what’s trending on RoofersCoffeeShop® this past month. It’s always interesting to see what articles drew the most interest each month on RoofersCoffeeShop. The top five always include a story about people in the industry and that was the case again this month. Our most-read article ...
The Health Insurance Challenge for Contractors
By Karen L. Edwards, RCS Editor. One of the biggest costs of doing business can be the cost of providing healthcare to yourself and your employees. When you started your roofing company, you probably did so because you love the trade. You love the opportunity to work outside and provide essential protection ...
Providing Excellent Customer Service as a Contractor
By Karen L. Edwards, RCS Editor. Everyone says that their company provides good customer service, but what does it look like? In a recent blog post shared by Beacon Roofing Supply, they discuss exactly how contractors can provide excellent customer service. They note that good customer service leads to increased customer referrals ...
