By Jesse Sanchez.
Finding materials might be tough, but finding the right people is tougher—just ask any roofer. DCX, a leading partner for outsourced hiring solutions, has released its 2026 Roofing Hiring Playbook, addressing one of the industry’s most urgent issues: the labor crunch.
In a climate where rising material costs and insurance hurdles are already squeezing margins, hiring remains one of the most pressing challenges for roofing companies. More than half of commercial firms and over a third of residential companies are struggling to find qualified talent, according to data from JobNimbus. The playbook zeroes in on what comes next, not just to survive these hard times, but to continue scaling despite the challenges.
DCX emphasizes that growth isn’t just about revenue; it’s about roles, and the right roles. The playbook encourages leaders to build hiring strategies based on long-term business goals rather than reactive decisions, offering tools like a Hiring Prioritization Matrix to help companies visualize which positions to fill first based on impact and urgency.
Once you’ve worked out which new roles to prioritize, the next step is interviewing. DCX emphasizes the value of data-driven interviews and structured assessments. Tools like interview scorecards, cultural fit evaluations and digital simulations help reduce bias and improve retention, which the company claims have contributed to their own 97 percent retention rate at the 90-day mark for new hires.
Companies that follow this strategic roadmap stand to gain more than just a few solid hires; they’re building a team engineered for growth.
Learn more about Delegate CX in their Coffee Shop Directory or visit delegatecx.com.

About Jesse
Jesse is a writer for The Coffee Shops. When he is not writing and learning about the roofing industry, he can be found powerlifting, playing saxophone or reading a good book.
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