Let's get down to business and train your waterproofing team! As a Service First Solutions (SFS) peer group customer, there's a special training opportunity waiting for you in both English and Spanish! With hands-on classes in the morning to site visits in the afternoon, SFS can make a waterproofer out of ...
By Emma Peterson. Learn the three stages to developing a strong and stable service department. Tracey Donels has been around the commercial roofing world, for two decades in fact! He first spent 15 years at K-Post Roofing and Waterproofing as the vice president of services, where he was able to ...
By Jesse Sanchez. Roofing services offer untapped revenue for industry professionals to take advantage of, says industry veteran. In this episode of Roofing Road Trips®, host Karen Edwards sat down with Tracey Donels, founder of Service First Solutions, to discuss the often-overlooked profit potential in roofing services. The ...
By Dani Sheehan. When you dedicate the right time and resources to grow your service department, you invest in the growth of your business. When Tracey Donels started in the service department for KPost Roofing & Waterproofing, he grew it from $800,000 to an impressive $8.5 million per year in ...
Editor's note: The following is the transcript of a live interview with Tracey Donels of Service First Solutions. You can read the interview below or listen to the podcast. Intro: Welcome to Roofing Road Trips, the podcast that takes you on a thrilling journey across the world of roofing. From fascinating ...