Jon Stantz
Customers Want to Be Educated
RCS Influencer Jon Stantz says this his customers want to know when, how, and why now more than ever. At Pell Roofing and Siding our approach is pretty simple. We make sure that we have the correct brochures, products for demonstration, warranty information, building code requirements, possible recycling issues, disposal info ...
Service Leads to Long-term Relationships
RCS Influencer Jon Stantz says that established service relationships lead to more opportunities to bid on projects. At Pell Roofing, we don’t have a service and maintenance program per se, but we do have two large clients that have us perform yearly gutter clean outs and maintenance checks each fall. This year ...
Roofing Influencers are Busy
RCS Roofing Influencer Jon Stantz shares a few gems on overall education of your employees during a very busy time of year. For many contractors the education comes during the winter months, especially in winter climates. For Jon Stantz of Pell Roofing and Siding in Brazil, Indiana, he is honest ...
5 Tips to Consider Before Starting Your Own Contracting Business
RCS Influencer Jon Stantz says that in addition to a solid business plan there are a few other considerations to think about before diving in. What advice I would give a new contractor leads into so many things that I’m not sure where to start. Business is an ever-evolving creature from ...
Talking to Legislators About Our Industry Should be a Top Priority
RCS Influencer Jon Stantz says that contractors need to take the time to be active and try to make an impact on the industry. Thanks to RoofersCoffeeShop® and the NRCA, we are just really getting involved with the larger picture of work-related issues that affect all of us in our industry. ...
Roofing Contractors Cannot be Complacent about Technology
RCS Influencer Jon Stantz says getting the team to embrace technology is a big part of the process. When I started with Pell Roofing, we were basically doing build-up roofs, which the company had been doing since 1938. In the last 20 years, that has completely changed, and we do ...
Better is the Key Word for 2019
RCS Influencer Jon Stantz says that for 2019 his goal is to be better in satisfaction, safety and understanding costs. My number one project for Pell Roofing this year is BETTER training and motivation! Not more, just better. We have good personnel, good facilities, and plenty of work. My main objective ...
Safety and Training Should Be Conversations that Take Place Every Day
RCS Influencer Jon Stantz says that it’s important to continually talk with workers about safety. The how, what and why on training at Pell Roofing and Siding is pretty basic. Job safety is first and foremost, and we hold weekly discussions about literally everything we face daily. Driving to the job ...
Diversity Can be a Challenge but it’s Important to Keep Trying and Have a Positive Attitude
On the Diversity topic RCS Influencer Jon Stantz says that we need to be open to anyone who wants to work in the roofing trade. We certainly have a more diverse customer base than we did thirty years ago but not so much our workforce. Recruiting anyone into the trade is ...
Cell Phones on the Job - What’s your policy?
Are cell phones friend or foe? They are a valuable tool on the job, but then there is the personal abuse aspect. RCS Influencer Jon Stantz says it's a two-edged sword. It's a tough question. Obviously, anytime you are on the phone you’re not physically working. On our projects, six ...
