English
English
Español
Français

Sign Up for Our E-News!

Join over 18,000 other roofers who get the Week in Roofing for a recap of this week's best industry posts!

Sign Up
Exceptional Metals - Sidebar Ad - Have Lunch on us With Your First Order!
Western Colloid - Sidebar Ad - 3 Things Your Manufacturers Should be Doing For You eBook (2)
Owens Corning - Sidebar Ad - Growth for Your Whole Business
Equipter - Sidebar Ad - Rent Campaign June 2022
EVERROOF - Sidebar Ad -  Branding Campaign
DuPont Tedlar - Sidebar Ad
Roofers Coffee Shop - Where The Industry Meets!
Coffee Conversations LIVE!
English
English
Español
Français

Better is the Key Word for 2019

Jon Stantz - Jan 2019 Influencer
January 23, 2019 at 7:38 p.m.

RCS Influencer Jon Stantz says that for 2019 his goal is to be better in satisfaction, safety and understanding costs.

My number one project for Pell Roofing this year is BETTER training and motivation! Not more, just better. We have good personnel, good facilities, and plenty of work. My main objective is really three-fold:

1 – Achieve a higher level of customer satisfaction. I believe it is necessary to be precise in our work methods, to go the extra mile to finish in a timely manner and to engage our customers so we know their needs. As a supervisor, my role is to convey this to our foremen and their crews in a practical manner.

2 – SAFETY, SAFETY, SAFETY. The use of fall prevention tools are paramount in our industry. I need to take a better approach when instructing workers as to the benefits of good housekeeping on the jobsite, proper use of fall prevention, driving to worksite.

3 - Understanding costs. We have never included the crew members in our conversations about our daily costs of operations, the benefits of finishing a project early, and what it means to our bottom line when we have to go back because we didn’t get something right. None of us singly are perfect but as a team we should put our best foot forward.

Jon Stantz is a supervisor, salesperson and repairman for Pell Roofing and Siding in Brazil, Indiana. See his full bio here.



Comments

There are currently no comments here.

Leave a Reply

Commenting is only accessible to RCS users.

Have an account? Login to leave a comment!


Sign In
NRCA - Trained Workers - Banner
English
English
Español
Français

Sign Up for Our E-News!

Join over 18,000 other roofers who get the Week in Roofing for a recap of this week's best industry posts!

Sign Up
SRS - Sidebar Ad - We Stand With Ukraine
JOBBA - Sidebar Ad - Contractors & Software Working Together to Build Your Network
Art Unlimited - Sidebar Ad -Decider Pro
Western Colloid - Sidebar Ad - 3 Things Your Manufacturers Should be Doing For You eBook (2)
Franklin International - Sidebar Ad - eBook
Exceptional Metals - Sidebar Ad - Have Lunch on us With Your First Order!