By Colin Sheehan, RCS Reporter.
Creating customer loyalty comes down to two general principles: (1) solve their problems and (2) do so quickly. All of your customer service interactions should boil down to these simple, fundamental concepts. But what if you could solve a customer’s problems ahead of time? What if you provided more than what they asked for?
A prevailing issue that many homeowners will face at least once in their lives is water or ice damage on the roof. If left without immediate treatment, these issues can spiral into costly repairs. By taking care of your customers’ needs ahead of time, you help them avoid expensive problems and are more likely to gain their loyalty.
SRS Distribution’s line of exclusive premium residential roofing products, TopShield®, helps roofing contractors create loyal customers through providing the highest quality materials that ensure maximum performance and consistency. TopShield® offers two product solutions for protecting roofs from potential damages caused by ice or water.
Those products are:
This roof underlayment self-adhesive membrane consists of a reinforced glass mat and is slip resistant with a unique sand covered surface. This product is easy to install, has excellent dimensional stability and self-sealing around nails and screws. With a high resistance to temperature variations, the Ice & Water Defender is your go-to product for adding simple line of defense against water damage and penetration. Meets all tests and certifications including Miami-Dade County, Florida Building Code (FBC), Texas Dept of Insurance (TDI), ISO 9001, ISO 14001.
The G300 is a self-adhesive modified bituminous roofing underlayment with glass fiber reinforcement. This product is designed to be used under slate and asphalt shingles.
Benefits of the G300 include:
Mineral granules on the upper surface create a skid resistant surface for enhanced footing safety on the roof
Peelable release film for easy installation
30-day exposure limit
Adheres directly to plywood, wood composition board, gypsum sheathing and concrete
Self-seals around nails, preventing moisture from penetrating into the roof
Meets ASTM D 1970, ICC-ES-2116 requirements and is approved by the Miami-Dade County NOA No. 16-1116.09 and the Florida Building Code FL 10450-R10
Solve your customer’s water problems ahead of time with the Ice & Water products offered by TopShield®.