By John Kenney, Cotney Consulting Group. Adopting a mindset of excellence is the baseline for staying ahead in today’s roofing industry. Walk onto any job site in 2025 and you’ll see more than shingles and scaffolding; you’ll see an industry full of opportunity. With smarter technology, rising customer expectations and ...
By Jesse Sanchez. Relationship-first customer service sets Bone Dry apart in commercial roofing. When Jeanne Boyd talks about customer service, she doesn’t lead with sales or marketing tactics — she leads with something simpler, more personal. “My dad has never made a cold call in his life,” Jeanne said in ...
Roofing Alliance welcomes Greg Hudson as president and Sherri Miles as vice president. The Roofing Alliance proudly announces their Board of Trustees for 2025-2026. Greg Hudson of Georgia-Pacific Gypsum, Atlanta, Georgia, will serve as president and Sherri Miles of Miles Roofing Inc., Chesapeake, Virginia will serve as vice president. The ...
Editor's note: The following is the transcript of a live interview with Zach Carpenter from Jobba and Jeanne Boyd from Boyd Bone Dry. You can read the interview below, listen to the podcast or watch the recording. Intro: Hello and welcome to this month's RLW Read Listen Watch from Roofers Coffee ...
By Jesse Sanchez. Roofing tech leader teases major product updates and fresh innovations. Day three of the International Roofing Expo (IRE) brought attendees an inside look at what's brewing behind the scenes at Jobba Trade Technologies, a familiar name in roofing technology. Zach Carpenter, a veteran of more than 15 years with ...
Join us for our latest Read Listen Watch® (RLW) session, where we will explore how to make exceptional service the cornerstone of your business. This panel discussion features industry experts Zach Carpenter from Jobba and Jeanne Boyd from Boyd Bone Dry, who will share insights on how service can transform ...
By Jesse Sanchez. Industry experts will share how putting service first can drive growth, loyalty and lasting success in the roofing industry. In an era where customers expect more than just a good product, service has become the ultimate differentiator. But what does it actually take to make service the foundation of ...
By Jesse Sanchez. Experts express the necessity of proactive inspections in preventing costly roof repairs and extending the lifespan of roofing systems. The commercial roofing industry is shifting towards a more proactive approach in managing roof deficiencies and industry leaders like those from Greenwood Industries, Best Roofing and Jobba Trade Technologies are ...
Floor interviews, new product releases, Para Latinos awards and more! Editor’s note: The following is the transcript of a conversation The Coffee Shops crew had after the first full day of the International Roofing Expo. Karen Edwards: Day one of the International Roofing Expo (IRE) was so busy. There were so many ...
By Dani Sheehan. Learn how effective KPIs, real-time tracking and technology-driven insights create a framework for sustained growth and operational efficiency. Metrics and key performance indicators (KPIs) are crucial for ensuring sustained growth and profitability, but how can you establish effective KPIs for your company and leverage technology to track and utilize ...