ServiceCon
Greg Hayne, Chad Westbrook, Tracey Donels, and Cody Kline - Live From ServiceCon with Pros - PODCAST TRANSCRIPT
Editor's note: The following is the transcript of a live interview with industry experts Greg Hayne, Chad Westbrook, Tracey Donels, and Cody Kline. You can read the interview below, listen to the podcast or watch the recording. Intro: Welcome to Roofing Road Trips, the podcast that takes you on a thrilling ...
Raising the standard: A formula for service-driven growth
By Jesse Sanchez Consistency, community and clarity are driving a new chapter in roofing service. At ServiceCon 2025, contractors got more than advice — they got a practical roadmap for scaling their operations without sacrificing customer experience. Chad Westbrook of Service Alignment delivered a standout session on how to double the profit ...
Branding that goes beyond the logo
By Jesse Sanchez. Experts urge contractors to rethink branding as a cornerstone of success. At ServiceCon 2025, branding took center stage as Tom McCaw, founder of Gain Street Strategy, laid out a compelling case for why roofing contractors should view their company branding as much more than just themed logos and ...
Roofing in the era of digital integration
By Emma Peterson. Learn about how Roof Hub is powering the digital job site. The advent of the digital era has changed all parts of daily life, from how we go grocery shopping to how we buy a new car, and the roofing industry is no exception to that. While at ServiceCon ...
Reviving service: A vision for a stronger roofing industry
By Jesse Sanchez ServiceCon 2025 served as a revival, a roadmap and a reminder that service is the real foundation of business growth. At ServiceCon 2025, attendees weren’t just learning and networking — they were planning their next moves for the year to come. Will Riley, CEO of Centerpoint Connect and the ...
Building better businesses
By Jesse Sanchez. Experts discuss strategy sessions, a reality check and a fresh focus on what matters most: service. ServiceCon 2025 wasn’t just about industry professionals gathering to learn the latest tools or trends. It was about sharpening skills, rethinking customer care and investing in personal growth. Hosted by Centerpoint Connect, the ...
Inside the strategies transforming roofing businesses
By Jesse Sanchez. Peer collaboration, clear processes and a focus on service are setting the tone for 2025 growth. For roofing contractors wondering how to scale from a one-truck operation into a full-fledged service department, the final day of ServiceCon 2025 offered more than just theory — it offered proof of concept. Tracey ...
A blueprint for roofing industry growth
By Jesse Sanchez. Industry entrepreneur offers a fresh look at growth strategies in commercial roofing, leaving listening contractors eager for more insights. ServiceCon 2025 launched with a strong opening act as Cody Klein, founder of CommercialRoofers.com, energized the crowd with insights on scaling service departments and rethinking traditional growth strategies. Fresh off ...
Where service leads the way
By Jesse Sanchez. Industry leaders converge to spark a new era in roofing service — and the momentum is just getting started. What began as a niche gathering has roared to life in the wake of a new era of service-minded industry professionals. ServiceCon 2025, held in Houston, marked a powerful revival ...
Why service initiatives are no longer optional in commercial roofing
By Jesse Sanchez. As service and maintenance initiatives reshape the roofing industry, experts say it's adapt — or get left behind. At ServiceCon 2025, a powerful conversation unfolded that made one thing clear: service and maintenance are no longer optional offerings in commercial roofing — they're essential strategies for survival and growth. "Service ...
