Business Boosters
How Having a Customer Success Manager Can Help Your Business Grow
By Evelyn Witterholt, RCS Reporter. Why it’s crucial that you add a customer success manager to your business team. Customer satisfaction is key when it comes to owning a business. Making your customers happy leads to good reviews, long-term support and the potential for referrals. Not only that, but 82% ...
Coverage That’s Right for Every Contractor
By Integrity Insurance & Bonding. We offer custom policies that cover all your bases, regardless of how big or small your business is. Here at Integrity Insurance & Bonding, we not only cover all kinds of contractors, but we also specialize in providing exceptional coverage for roofers too. We know ...
Get Inside the Mind of Your Customers
By Karen L. Edwards, RCS Editor. Learn how the experts at Angi have made it possible for you to do just that. Selling to homeowners means you must understand their wants and needs while also knowing what things are most important to them when deciding to replace their roof. ...
Employee or Independent Contractor?
By Owens Corning. This Paychex success story demonstrates how this business service is an easy and efficient solution to your HR-related questions. Paychex, one of the industry-leading HR providers available to the Owens Corning® Roofing Contractor Network (OCCN), helps implement necessary HR solutions to reduce time spent on ...
Innovations in Manufacturing as a Solution to the Housing Supply Gap
By Pete Carroll, CoreLogic. Pete Carroll looks at how innovations are helping ease the housing supply gap crisis in the U.S. Editor’s note: Pete Carroll is the executive of public policy at CoreLogic and hosts a three-part video series that focuses on solutions to the housing supply gap crisis in ...
How Do You Confirm Building Code Jurisdictions?
By Cass Jacoby, RCS Reporter. Take this poll and tell us how you are providing the most accurate estimates possible. RoofersCoffeeShop® is curious about how you confirm your building codes! We are lucky to have such a wonderful digital community full of industry professionals who use our website to ...
What do High-performing Teams do Differently?
By National Roofing Contractors Association (NRCA). Learn the five key things that set highly productive and effective teams apart from the rest. Researchers believe building high-performing teams requires meeting three essential psychological needs: autonomy, competence and relatedness, or the desire to feel connected to others. However, COVID-19 has made cultivating ...
American Metal Roofs Is Here for New Roof Construction
By Metal Roofing Consultants. How to help homeowners factor the estimated cost of a new construction metal roof into your planning budget. So, you are working on a new construction project and your client has chosen a metal roof — great choice! Make sure the homeowner knows a metal roof ...
How Can Small Businesses Create Growth Opportunities for Employees?
By National Roofing Contractors Association (NRCA). Tips on how your company can encourage employees to advance their positions. Employee advancement opportunities encourage strong job performance and motivate workers to push through difficult tasks; however, small businesses may have a limited number of positions available and smaller budgets for promotions, according ...
3 Considerations for Your Contract Terms in 2022
By ABC Supply. How to navigate continuing material shortages and supply chain issues to better protect your business. As contractors continue to get busier and see increased demand, bottlenecks, material price increases and supply chain disruptions, it's more important than ever to update your contracts. With a few easy changes ...
