MRCA & ORCA Service Summit

A strong service department is not an afterthought. It is a profit center.

MRCA and ORCA are teaming up for a first-of-its-kind Service Summit focused entirely on building stronger, more profitable service operations.

This is not theory. It is practical, contractor-driven strategy.

What You’ll Get

Tracey Donels – Service First Solutions
Interactive morning workshop + limited one-on-one consultations (10 available).

Chris Paulin – RST Services Group
A brand-new session focused on service safety from an owner/manager perspective.

MRCA Business Management Committee
Introduction of the new Best Practices for Service Guide.

And we close with what MRCA does best: peer-to-peer learning.

Registration

$399 – First company representative
(Includes access to reserve one 20-minute private consultation)

$249 – Additional representatives

Limited one-on-one time slots available.

Sponsorship Opportunities Available

Summit Partner – $1,500 (Only 4 Available)
• One event registration
• Opportunity to introduce a session
• Premier logo placement in promotions and signage
• Recognition in MR Magazine
• Top billing in event materials

Summit Sponsor – $500
• Logo recognition in promotions
• Event signage recognition
• Listing in attendee directory

If you are serious about improving margins, repeat business, staff development, and safety in your service department, this Summit is for you.

April 23, 2026
Embassy Suites Columbus Airport | Columbus, Ohio

Register or become a sponsor today!