By Jesse Sanchez. 

Roofing is moving faster as technology, consolidation and customer expectations reshape how contractors compete. 

This episode of Roofing Road Trips® brought together Steve Little of KPost Roofing & Waterproofing and Dave Harrison of Dave Harrison Consulting for a discussion centered around the state of the industry. The two shared their thoughts about the rapid change, shifting ownership models and the growing role of data in roofing today.  

What stands out most about roofing today? 

Steve shared, “I think it's transitioning at a rapid pace. There are so many things that are happening just in the technology of the roofing products and the demands of building codes that Mark Graham at the NRC does such a great job taking care of our industry, working with the manufacturers, technical departments and things like that.” 

The roofing industry is navigating several major shifts at once. Product innovation, changing code requirements and manufacturer collaboration are all influencing how contractors plan, communicate and deliver work. For roofing companies, staying current is no longer just about keeping up with new materials. It also means understanding how technical standards, compliance expectations and industry partnerships affect day-to-day operations. 

How is the contractor’s role changing? 

“The industry is fundamentally changing rapidly. In the past, the question was: Can we put on a new roof, or can we replace the existing one? Now, roofing is starting to look more like a software company than a traditional roofing company because it’s not just about the roof anymore,” said Dave. 

Contractors are being asked to think beyond installation and replacement. As customers expect more transparency, faster answers and stronger asset management, roofing businesses are becoming information-driven service providers. Data, documentation and technology platforms are becoming central to how companies manage relationships, reduce risk and prove value before, during and after a project. 

How has the pace of business changed for roofing contractors? 

Steve noted, “I’m comfortable with saying the speed of business is doubled in the last ten, and I see it doubling again in the next three.”  

The rapid acceleration is putting pressure on every part of a roofing company, from estimating and operations to workforce development and customer communication. Companies that once had more time to adjust to market changes are now working in an environment where decisions, responses and expectations move much faster. Adapting to technology, labor challenges, customer demands and information management has become an immediate business requirement rather than a long-term strategy. 

The future of roofing competition 

As roofing continues to change, Steve and Dave point to an industry where success will depend on speed, adaptability and the ability to use information well. Technology and ownership changes are reshaping how contractors compete, but the larger challenge is operational: roofing companies must be ready to make decisions faster, manage more complexity and deliver value beyond the roof itself. 

Listen to the entire podcast or Watch the conversation to learn more about how data, speed and ownership changes are reshaping roofing! 

By Jenny Yu 

Dave Harrison, industry veteran and consultant, shares insights on how to build a long, purposeful career in the industry. 

In this episode of Roofing Road Trips®, Heidi J. Ellsworth spoke with industry veteran Dave Harrison to reflect on a career defined by innovation, relationships and purpose-driven growth in the roofing and building products sector.  

Dave, who previously served as chief marketing officer for major manufacturers before launching his own consulting firm, Dave Harrison Consulting, shared how his approach has always centered on solving the industry’s core challenges. Earlier in his career, Dave strove to identify the fundamental issue roofing businesses were facing. 

“Customers were wondering: how do I know which roofing contractors I can trust?” Dave said. Based on decades of experience, he knew that education was the answer. “For the people who don't realize there's risk, educate them on risk. The people who do understand risk, help them understand how you can reduce it. It's that simple.”  

This insight led to a strategy focused on reducing risk and building trust, both for contractors and their customers. This strategy had five focus items: “One: generate leads at a lower cost. Two: educate the customer on what's valuable and why system selling is important. Three: develop an ‘I'm different than the rest’ mindset. Four: build capability. Five: save money,” Dave shared. 

Throughout the conversation, Dave emphasized that success in the industry goes beyond strategic and technical expertise. Instead, it involves a passion for the work itself and an appreciation for the day-to-day.  

“It's all about the journey,” Dave stated. “If you like what you do, that's the simplest formula of all. If you love what you do and your life has purpose, you'll always make enough. It's all the journey; it’s all the purpose; it's all the fun. I wouldn't trade it for the world.” 

For those looking to start their own businesses, Dave offered some advice: “Being purpose-driven is always a way to differentiate. Just try to make the world a little better each day because you were there, and life's going to be good.” 

Read the first article in this series or Listen to the whole podcast to hear more insights on how to build a successful career in the roofing industry. 

By Emma Peterson. 

How Dave Harrison went from starting his first business at age 10 to helping others build theirs.  

Today, Dave Harrison is known as the managing director of Dave Harrison Consulting, a member of the Board of Directors for National Roofing Partners and the creator of industry leading programs like GAF Master Elite, Master Select, CARE and Wealth Builder. But before all this, he was a ten-year-old with a toy business. To learn about his journey, Heidi J. Ellsworth sat down with Dave for an episode of Roofing Road Trips®.  

Looking back at his childhood, Dave noted that he had some struggles. He shared, “I'm dyslexic. I flunked out of three high schools. The principal tells my parents, it's a waste of money sending me to community college. So I thought I wasn't that smart.” But what that principal didn’t recognize was that Dave was smart in a different way and building something bigger than test grades – business instincts. Dave shared:  

“Starting at age 10, I was building businesses... The first one was selling educational toys that were normally only sold to school systems. I had five friends and we’d all run around during Christmas and Hanukkah, going up to houses and selling these  toys that you could usually only get in schools. Next was a custom tie-dye business and then at 16 I started doing shipping for a company on weekends because their workers didn’t have those hours. After that it was a needlecraft business. Why? I saw that all needlecraft was sold in needlecraft stores and it wasn’t widely available. So I came up with a line of college seals and sold them in college bookstores.”  

Fast-forward and those business instincts were getting Dave work all over the place. He explained, “I helped PineSol switch from glass to plastic. At Johnson and Johnson we innovated a new reach toothbrush, the Colgate Tartar Control toothpaste and flavored floss.” The throughline of all the work Dave did for these companies? Differentiation. Just like he realized that school-exclusive toys, unique shipping hours and accessible needlecraft were unique ways to make his childhood endeavors work, he helped these major companies find unique ways to make their business thrive.  

It was this track record that drew the attention of Sam Heyman, the then chairman of GAF. Dave explained:  

“I was a whistleblower at a Fortune 200 company. One of the board members told Sam Heyman about me. Sam Heyman called me up and said, ‘I heard about you. I checked you out. You know, you're going to have trouble getting a job because people don't hire whistleblowers. And I got a company that's six months from chapter seven. Come work with us.’”  

And so Dave joined the GAF, not knowing that he was also going to a find a home in the roofing industry.  

At GAF, he realized there was a big way they could differentiate themselves — creating a system of value. He explained, “Across all my business endeavors, I learned one thing, people are motivated by avoiding making a mistake. When you buy a product individually, you're making decisions on every single product. When you sell a system, it's more trusted.” So, Dave began building a system at GAF, one that was designed to help contractors gain experience, generate leads at a lower cost and differentiate themselves by educating their customers.  

The result? GAF is now one of the biggest names in the roofing industry and Dave has cemented his legacy as a roofing industry leader.  

Want to hear Dave’s expert insights on differentiating yourself and building business success? Listen to the whole podcast or attend his class in-person at the 2026 International Roofing Expo!